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Privacy Policy

Last updated: January 2026

Alexander Innovation Centre ("AIC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, organization name, and other contact information you provide through our forms.
  • Usage Data: Information about how you use our website, including pages visited, time spent, and navigation patterns.
  • Device Data: Information about your device, browser type, IP address, and operating system.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our programs, events, and services
  • Improve our website and user experience
  • Comply with legal obligations
  • Protect against fraudulent or unauthorized activity

3. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our data practices comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our services. These third parties have their own privacy policies addressing how they use such information.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent at any time

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit some features of our website.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Alexander Innovation Centre

570 Dunsmuir Street

Vancouver, BC V6B 1Y1

Email: hello@alexic.ca

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.